“East Collision was excellent! My car was damaged in another state and after moving to Alexandria, Rafi and the team took care of me very professionally. Great experience and highly recommend.”
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | CLOSED |
Sunday: | CLOSED |
East Coast Collision, Inc. is a full service, import and domestic car, truck and fleet vehicle auto body shop, where your entire repair is done to your utmost satisfaction.
Whether you are a private car owner or a fleet manager, we know how important your vehicle is to you. Therefore we will ensure all vehicles are expertly restored to their original condition quickly and to the highest possible standards.
Due to our wealth of experience, we are equipped to handle vast variety of vehicles, from cars, vans, pick-ups to most trucks. All of our staff is fully trained and competent with all the modern techniques associated with the vehicle repair industry.
Our certified technicians specialize in full repairs of metal, plastic, and more. We pride in our courteous, efficient and quality service combined with competitive pricing.
Accidents do happen and East Coast Collision, Inc. is ready to handle any type of problem with reliable and unmatched service. Our staff is ready to help you with any situation from major accidents to a simple fender bender. Whenever you need us, 24 hours a day, call us!!
Our prices are more than competitive but we keep our eye on quality too. Our goal is to make our customers happy and keep our prices affordable and return your vehicle back to you as quickly as possible.
“East Collision was excellent! My car was damaged in another state and after moving to Alexandria, Rafi and the team took care of me very professionally. Great experience and highly recommend.”
“Professionally punctual in every meaning of the statement… with excellent work and customer service. I will definitely refer East Coast Collision to everyone who comes across the same circumstances. Thank you very much, Rafi Festekjian for making a bad situation¦great and easy.”
“The staff was very courteous and timely. The repair work was excellent and my van was cleaned inside and out when I picked it up.”
“5 stars!”
“Very good job I'm recomend this body shop”
“A top-notch body shop with no nonsense. Worked seamlessly with my insurance company and local car rental company to give me a great experience.”
“Before leaving my car to be fixed, they checked to see if a part was available and if my car could be fixed in a timely manner. They helped coordinate my renting a car. My car was fixed quickly and looks brand new again. I highly recommend this company.”
“East Coast Collision was highly recommended by my insurance company and they hold true to the recommendation. Although my auto repair was minor, my car came back looking new. The staff there is truly professional through and through from the moment you drop your car off with them to the moment you pick it up. 5 stars all the way.”
“5 stars!”
“I did not work with ECC, but I wish I could have. They were backed up (good sign?) And didn't meet my timeline needs. I had the pleasure of chatting with Rafi on the phone and through email. He was extremely helpful through my stressful search for someone to help me fix my near totalled car. Great customer service.”
“If I could give this place 10 stars I would!! I got into a car accident and my insurance company told me to come here to get my car fixed. When I walked in, the were super nice and talked to me like they were happy I was there. They made the process very easy, they came out to look at my car and gave me all the information I needed and made me feel very comfortable leaving my car with them. They were ON POINT about calling me and giving me updates on my car every step of the way and would leave a VM if I didn't answer. Once I came to pick up my car (which took less than a full week), they were, again, very nice and happy to see me and gave me all the info. Even when I called to ask questions, they were so eager to help and made me feel like I could ask anything and they'd help. I also thought their prices were amazing!”
“Got rear-ended and chose them because they were the nearest State Farm body shop. They did a fantastic job; the back half of my car looks brand new. And they finished more than a week ahead of schedule. Great experience from making an appointment to driving out, can't recommend them highly enough.”
“I brought my 10yo Mazda 3 in on an insurance claim after a collision. I went with East Coast Collision for repairs based on my insurance’s ‘preferred provider’ list because it was accessible on public transportation as I could live without my car during repairs and take Metro to come pick it up. I could not be more pleased with how things went: quality work, clear communication, and done with repairs ahead of schedule. I’ll definitely consider them first for all future body work.”
“I recently brought my car to this shop for the first time. They were very professional when I called about bringing my vehicle in and professional when I dropped it off. Even though my repairs weren’t major, my car was ready earlier than expected and they made sure they called about any updates with my car. This was my first time going and I was very skeptical but they definitely exceeded my expectations. I will definitely bring my car back here if needed and I highly recommend!”
“I was involved in a hit and run crash. I took the vehicle to East Coast Collision for repairs. From the beginning of the experience, the customer service was great. Rafi answered all my questions, detailed what needed to be done for the repair, and made this ordeal effortless for me. I was informed of every step of the repair process along the way. The vehicle was restored and looks brand new again. East Coast Collision does outstanding work and has top-notch customer service.”
“5 stars!”
“Very professional, great Customer Service. Tho my car is going to take a long time I trust their service due to the great reviews which I'm big on. My rep Juan is very polite and keep me updated which is appreciated.”
“Vehicle was repaired ahead of schedule. Excellent work! They even gave me a complimentary bottle of touch up paint for my car. Smooth transaction. Will definitely refer them to others.”
“Professional and thorough.”
“Rafi, was great to work with when I brought my car in to be serviced. East Coast Collision did an incredible job, they're truly the best.”
“Very professional and courteous, efficient , great job in a timely fashion Great team”
“5 stars!”
“They took great care of the car, and they communicated clearly and effectively with my insurance company.”
“Peter and his team did a great job on my car! Process was super easy from initial quote to completed repair. Repairs were completed quickly and it looks better than before the incident. First place I'd go if body work is needed again. Highly recommend East Coast Collision!”
“5 stars!”
“5 stars!”
“This place is AWESOME. The customer service is the bomb!!! My car was in an accident and they fixed it and you can not tell anything ever happened to my car. It was fixed quickly and they kept me informed every single step of the way. I didn’t have to do anything but drop it off and pick it up. When I picked it up, it had bees detailed and was super clean.”
“(Translated by Google) Good job and good attention
(Original)
Buen trabajo y buena atención”
“Very professional, efficient and courteous.”
“They went the extra mile. Fixed my bumper after a small fender bender and noticed the exhaust hanger was damaged, fixed that up too. Car feels and sounds like i just bought it. 5 stars”
“Rafi and the people at this family owned shop are excellent at what they do. I had a hit & run and my Fusion needed serious work. Rafi took his time and explained the process in detail. He made sure everything went smoothly and even got the work done few days before scheduled pickup time. They did an excellent job ; my car looks brand new. I highly recommend this business to anyone who needs quality car repairs.”
“I would definitely recommend East Coast Collision to anyone looking for a quality body shop. They were a preferred body shop through my insurance and they did not disappoint. My car was fixed in less then a week. Their customer service was top notch and their workmanship was quality. I really appreciated their level of communication from greeting guests on a first and last name basis to the updates through the process. I was out of the country and they still called with updates and even offered to email me if that was preferred. The unexpected add bonus was the interior car detail and bottle of touch up paint. My worn down 2006 Honda looked better then when I dropped it off. 10 out of 10 I would recommend.”
“5 stars!”
“Juan Zuluaga did an amazing job repairing my car which had extensive damages to the entire left side of my vehicle! I desperately needed my car back and couldn't wait 4 weeks for repairs to be completed. Juan got it done in 2 weeks and my car looked amazing when I picked it up. I couldn't believe it was the same damaged car I brought in 2 weeks ago! He was patient and very helpful in answering all of my questions. Thank you so much to Juan and East Coast Collision!!!”
“Friendly, courteous, professional and the work was awesome.”
“5 stars!”
“5 stars!”
“I had to find a body shop when someone did a hit and run and dented the front and side of my brand new car. East Coast Collision came recommended from my insurance company. It took only two days to schedule a visit, and when I brought in my car they were able to finish the repairs in under a week. My poor little car looks like it used to look again; they did a great job getting it back to as-new! Not only that, but they gave me a little bottle of touch-up paint for future use, which was great!
Super friendly and Covid-19 compliant staff, who treated me like a valued customer and basically just took care of everything - including helping me get a rental set up/pick up from the rental place for while they kept my car. Pretty much as pain free as can be, and my car looks like nothing happened. Well done, highly recommended.”
“5 stars!”
“They were very through inspecting my car.”
“5 stars!”
“5 stars!”
“I've taken my vehicle twice to this shop for body collision repairs they have done flawless job like new.”
“5 stars!”
“My car had damage to it by another vehicle. I brought it in and the employees at East Coast collision were professional and courteous. The estimate was fair. The work done was fantastic! My car looked brand new! They did great work at a reasonable price! I would highly recommend them!!”
“I used this shop to repair my car after an accident as it was listed through my insurance. They did a phenomenal job, got it done early and kept me informed through the entire process. This is the first body shop I’ve used where I didn’t have to call and pester anyone for information because they proactively called me. I highly recommend this shop.”
“5 stars!”
“Awesome”
“Thank you for your hard work! Honestly my car looks like nothing happened to it:) I would most definitely recommend and come back again.”
“East Coast Collision did an amazing job on my car. They went above and beyond to keep me informed, check everything, and they have great COVID protocols in place. Definitely use them when you need it!”
“5 stars!”
“5 stars!”
“5 stars!”
“Great Body Shop! I’ve used this place twice. I appreciate the professionally friendly owners, the timely service, and my car looks fantastic after the repairs.”
“These guys are fabulous. Great job on my car”
“I'm new to the area and needed to get my car repaired and found East Coast Collision through my insurance provider. I am so glad I chose them! I was concerned about being able to have my car ready in time for the holidays to travel back home, and they were able to fit my car in super quickly and the work was done within a week. Upon picking up my car, it looked good as new, and they took the time to clean the interior and exterior! They even gave me a little bit of touch up paint (hopefully I won't have to use it) for just in case purposes. Hopefully I don't need to get my car fixed anytime soon, but if I do, I will definitely take it back to East Coast Collision. It's definitely my body shop of choice and I'll recommend it to friends and family!”
“East Coast Collision are TRUE PROFESSIONALS when it comes to repairs. Their assessment of my vehicle was accurate and detailed. Specifics about the damage were pointed out and explained in easy to understand terms. This demonstrates their experience and knowledge. An estimate was given, as to the repair timeline and the vehicle was repaired AHEAD OF TIME in the most DEPENDABLE, PROFICIENT and PROFESSIONAL manner. I was advised of the process, every step of the way. Due to an accident, caused by another driver, East Coast Collision was affiliated with the other driver's insurance company. East Coast Collision treated me as if I were a client dealing DIRECTLY and SOLELY with them. I received periodic phone calls and emails confirming ALL steps of the repair process; from start to finish. The vehicle was returned in SHOWROOM condition. On a scale of 1 to 5, I rate East Coast Collision a 10! I HIGHLY recommend their services. Thank you East Coast Collision!”
“I used East Coast Collision, Inc. to repair the body of my car after an accident. I found them because they partner with my insurance and were close to where I live. I am very happy that I chose them.
They were friendly, responsive, and professional. They kept me updated on everything and gave me realistic timelines. They actually fixed the car a few days faster than anticipated!
When I came to pick it up, I saw that my car was vacuumed and cleaned. It was in better shape than when I dropped it off. They had also given me a tiny bottle of my pair color to have, in case I have tiny nicks or scrapes that tend to appear when you live in a city. It was a nice touch!
All in all, 5 stars! I would use them again and will definitely recommend to friends!”
“I rarely write up a review for any business. In East Coast Collision's case, I would like to share that this outfit is very focused and efficient. The drop off of my car was no more than 5 minutes, finished a 1 week job in 4 days and my pick up was equally impressive=no headaches and new car again!”
“5 stars!”
“The whole experience couldn't have gone better. Raffi took the time from when I first called to afterwards explaining the details of what exactly was redone (and they did a fantastic job on the car). They also even gave me some extra paint to touch up things in the future and cleaned the car! Definitely happy with the service!”
“5 stars!”
“East Collision Center, thank you for the Excellent and professional job, you all do to my car. You guys are the best I definitely recommend this place.”
“5 stars!”
“5 stars!”
“5 stars!”
“I wish I could give a higher rating. I have been in a total of 3 accidents in my lifetime. This was the easiest of all attempting to get my car fixed. They called me the same day I spoke to the insurance company about picking up my car and they retrieved it less than 3 hours later from the tow lot. Next the adjuster called me the very next morning and told me that they have ordered the parts ahead of speaking to the insurance company just to get the ball rolling and told me I would have my car back sometimes within two weeks. Turned out they called stating my car was ready for pickup on the 7th day(mind you they don't work weekends) and it ran almost good as new. I would highly recommend them to anyone to would like to get work done and I would go back if I needed to. Thank you guys you were awesome and got me back in my car!!!”
“The staff was very helpful and friendly. My car was completed sooner than anticipated and looked as good as new.”
“This place did an amazing job on my baby after a hit and run. Honest and professional. My car looks like nothing happened friendly! Will definitely recommend them!”
“These folks were immaculate professionals and handled every step promptly and with kindness. My car was towed away from an accident by a truly repugnant towing company and East Coast Collision managed to wrest it away from them on a Friday afternoon when the tow place was hell-bent on keeping it over the weekend to rack up storage fees. Then when I stopped by to empty out my totaled vehicle, they were quick and very understanding. Lovely people, really glad to have worked with them during a difficult week.”
“5 stars!”
“First class service. Juan is personable and very professional. Did a top notch job on our car. I looked at other collision garages and East Coast reviews were the best. Even got us finished before expected time.”
“Quick professional and excellent work.”
“5 stars!”
“Very appreciative of your courtesy, patience and professionalism. My car looks great. Did not recognize it at first. It was a pleasant experience. I will recommend you”
“This body shop was recommended to me because I’m very picky and a fanatic for detail.....
All I can say is, “Wow, this body shop did an amazing job and exceeded my expectations with price, service and their craftsmanship is above the rest!”.
The team treat their customers like family and did an awesome job from start to finish. This will be my go-to shop going forward and definitely worth the extra distance for a remarkable job.”
“Outstanding customer service, communication and workmanship done in a timely manner. Highly recommend these folks.”
“These guys are on top of it! Unfortunately I’ve had to have my car taken care of for collision issues multiple times in my 20 years in the DMV. It’s always been a nightmare, including working with my dealership. They were amazingly communicative, honest, and super fast. My car now looks like brand new. Considering how crazy things have been it was nice to have one less worry on my plate. I hope I never have to get a car fixed up again, (wishful thinking) but if I do I wouldn’t go anywhere else.”
“Excellent, Excellent, Excellent service...Juan was very polite and professional...Thank you guys for the Quality service...I will recommend you to my family and friends etc...”
“This was by far the best experience I've had at an auto body shop. Insurance wasn't going to cover the damage, so I came to Rafi with a $2500 budget. He was the first one I found that not only was willing to do partial work (just fix the most important parts, nothing aesthetic) to meet my budget, but he worked with me to bring the price down even further. After he gave me a quote, he never changed it, which I've experienced a lot. And he completed the work in just a few days, ahead of schedule. 10/10 would recommend to a friend.”
“I took my minivan to East Coast Collision after it was hit by another car and I ran into a pillar in a parking garage on the same day! The staff there was extremely knowledgeable, helpful, and friendly and did a fantastic job with my repair. The van looked as good as new when I picked it up. I would definitely recommend East Coast Collision!”
“I recently needed some work done on the front of my car and a friend referred me to East Coast. I was pleasantly surprised by their professional behavior and quick action to work with my insurance company and get the job done in a quick manner. Thank you so much for the great work you guys did on my car. I really appreciate it and will be sure to pass on your info to any friends and family who need work done on their car.”
“I've neglected to leave these guys a great review. I drive a 2004 Focus SVT and had some damage to my rocker panel. I took my car to these guys and they were professional from the get go. The work they did was impeccable. They are outstanding. They even washed my car before I picked it up. I can't say enough about these guys other than if anyone I know, or myself, need any body work done, I will be sending them here!”
“Once you have East Coast work for you, you won’t go anywhere else.
I don’t recommend crashing about like I do, but my experiences with them have been exemplary.”
“I've neglected to leave these guys a great review. I drive a 2004 Focus SVT and had some damage to my rocker panel. I took my car to these guys and they were professional from the get go. The work they did was impeccable. They are outstanding. They even washed my car before I picked it up. I can't say enough about these guys other than if anyone I know, or myself, need any body work done, I will be sending them here!”
“I had a great experience working with East Coast Collision for two repairs to my car. They kept me updated as to when the repairs would be completed as well as shared immediately any issues encountered. They answered any questions I had and were easy to work with. I highly recommend them.”
“5 stars!”
“You did a wonderful job on my car repairs and am so, so HAPPY!”
“Took my car to East Coast Collision after being hit by a semi. My insurance made the appointment and Juan was very friendly when I dropped my car off. They called when it was done like they said they would and they were super friendly when I went to pick it up. My car looks great.”
“Thanks for the great experience due to an unexpected accident. Work done correctly and as good as original. Great job!”
“Omg..I was a little nervous when I bought my car here 2 be repaired after my car accident..I just walked out on faith with this one,but thankfully..these group of guys are the real deal..my hyuandai looks brand new..and they didnt even keep my car long..I even got a free window scraper..lol..thanks guys..so professional and friendly..”
“I had my car brought in on Monday and it was done on Friday! Very nice staff and the body work was amazing! I highly recommend this company! I would give 10 stars!”
“We scheduled an appointment with East Coast in order to get a quote for our rear fender. Rafi greeted us at the front desk and then walked us out to inspect our Ford Fusion. He corrected our issue on the spot and we were out the door within 15 mins! Customer service at its finest! Thanks Rafi. We will see you soon!”
“5 stars!”
“Excellent service....work was exceptional far better than expected.”
“Fast and professional service after a slight rear ending. Hope to never need the services of a body shop again, but if I do, they will get my business.”
“Did a great job on my car!! Great customer service!”
“I recently used East Coast Collision, 5230 Eisenhower Ave Alexandria VA 22304, for my car's repair. I was totally surprised at the professional, caring and welcoming level of service received from the East Coast staff. From my first call to East Coast to see if I could bring my car in for repair, to when I dropped the car off, nervously I must admit, then when I picked it back up, the experience was quick, simple, smooth and absolutely awesome. They do fantastic work and my car looks like it just drove out of the showroom. I am so thankful my insurance company recommended East Coast Collision.”
“5 stars!”
“First time there to repair a dented front end. Very friendly, very efficient, totally recommended. There was a small glitch in the electronics that didn't become apparent until we got home; when we took it back they dropped everything and immediately fixed it. Great place.”
“The guys at East Coast Collision are amazing! They are very professional and kept in contact with me on a regular basis to keep me informed about my car. I was very pleased with their service. I definitely would recommend this company for auto repair.”
“Brought a rear ended X1 here because they're on my insurance company's preferred list. Had my car fixed and ready a day earlier than estimated, with parking sensors and hitch in working order. If I ever need body work done again (hopefully not) I'll be back. Location near Van Dorn metro is a plus.”
“East Coast offers superior service! During what was a stressful time to get my new car repaired, they made everything so easy. Everyone was professional, polite, and went over and above to make the experience as painless as possible for me.”
“What great service! From start to finish and my car came back looking terrific. Rafi and his team are top notch!”
“Awesome service on time. I just loved the work & staffs were so friendly. I was so lucky to have my car serviced here.”
“Great customer service and great work! I was told what to expect when I dropped off my car. After I completed necessary paperwork, they called Hertz to take me to pick up a rental. The process went smoothly. I was kept abreast of the status of repairs. My car looked as good as new when I picked it up. No complaints!”
“I am very impressed by the job that have done to my car. My car looks completely brand new. In addition, there price is also fair compared to the other body shops. In fact, which I like the most is there great customer service and punctuality. Trust me you wont't regret!”
“Great customer service. I took my car in for an insurance claim and it looked excellent when I picked it up. I had to take it back in for a window seal issue and they were very accommodating and provided a fix very quickly.”
“Great job . Looks good as new and with a paint that is very hard to match.”
“The quality of work and customer service are both first class. Their exceptional staff is very friendly, informative, and professional. I highly recommend East Coast Collision.”
“The service was excellent! Everyone was so kind and helpful and efficient! They even finished the job early. Thank you!”
“Very professional and very courteous service. The car looked great and they even washed it. I have already recommended them and will do so again. Definitely 5 stars!”
“I was rear ended and they not only did a fantastic job repairing my vehicle (a Jeep), the customer service and responsiveness was perfect. They also detailed my car before pick up. What a great place--will definitely be going back if I ever need a car repaired again! HIGHLY RECOMMEND!”
“Great job, great service, great guys”
“Professional and very trustworthy on getting job done right!!”
“Someone hit the side of my car, and I took it to East Collision. My car is silver, can silver can be hard to match. They matched it and did an excellent job on the repair. Car looks brand new. Excellent customer service. I highly recommend them.”
“They did an incredible job of fixing the dent on my SUV. It was a deep dent with rust and the pain completely gone in that area. Looks brand now! Turn around time was fast and when I went to pick up my SUV, they had detailed it! Spotless on the inside and they even put in an air freshener and I could swear it looks like they waxed my car. The employee that I interacted with was extremely professional and helpful and warm to speak to. I will definitely be back if I need anymore work but, let's hope not!”
“I had a fantastic experience with ECC. Juan was transparent with the entire process and made me feel at ease with my first time needing auto repairs. He provided me with updates at least every other day. If I called for an update on the at-fault party's insurance response to additional repairs that were needed, I received a call back within 30 minutes. They were even able to extend my rental car through Enterprise when the repair time was extended (due to the lengthy response time of the insurance company). Juan and his team were flexible with drop off and pick up times, and my car was returned in pristine condition both inside and out. Hopefully I will never need my car repaired again, but if I need to I know where to go! Highly recommend ECC!”
“Love this place! Peter was awesome. They were quick and extremely reasonable. My car turned out beautifully.”
“Someone ran into the side of my car and I took it to East Coast Collision. They did an amazing job. My car is silver, and silver can be a hard color to match - but they did an amazing job. Car looks brand new. They were so pleasant and easy to work with. Hope nothing happens to my car again, but if it does, I won't hesitate to take it there. I highly recommend East Coast Collision!”
“Everyone at East Coast Collison has such great customer service skills. It's very hard to find that these days and even if there is a minor issue/miscommunication, they are apologetic and fix it as soon as they can. I highly recommend them!”
“My experience with ECC could not have been better. Our car had been rear-ended, and being an older car, Rafi told us that the insurance company would probably total it. He later called us to let us know that he was going to fix the car, taking no shortcuts or using inferior parts. Needless to say we were quite relieved and grateful. The car was ready sooner than the original estimate and looking great. I must add, Rafi is just a great guy to talk with. He was always straightforward with us about the extent of the damage, costs and options. I hope we won't ever need a collision repair shop again, but if we do, it will certainly be East Coast Collision.”
“My husband asked me to write a good review for this auto shop for their outstanding job of a bodywork.
My husband’ 2012 Ford Edge got a hit and ran situation happening at an unrecognized situation two weeks ago. Once we found a big scratch and dent on rear passenger side door, we were both regretted and felt helpless. I have to appreciate our insurance company—State Farm, the agent said this was called hit and run so insurance would cover to get the body fixed without raising our rate(very fair). Then State Farm gave us this East collision center to evaluate the cost of fixing. Then, he made an appointment after a few days later. After a couple of days, we picked up our Edge, and we were so happy and satisfied with these professional technicians. The car looked shining as a brand new car.
I recommend the shop to whoever look for professional car body work.”
“Awesome work and Awesome customer service . I would recommend them always”
“I wanted to personally let you know that I am extremely satisfied with the service I received on my 4Runner, the staff were very professional. From the time I arrived at the shop to keeping me updated on the work, the 4Runner looks amazing thank you so much!”
“Terrific job after rear end collision, very impressed.”
“I was recently involved in a car accident in which an Uber driver hit me. I chose East Coast Collision after some research and the reviews are spot on. The team at East Coast has been fantastic to work with. From Rafi communicating with me through Yelp on the initial steps that needed to be done to Juan following through with the rest of the process - it has been painless. Professional, courteous, and knowledgeable. I will recommend to others to use East Coast Collision, keep up the great work guys! -Happy customer”
“The people are so nice and professional. They did a great job with my vehicle.”
“The nature of having your car repaired at a body shop is, unfortunately, rarely a pleasant experience. NOT ANYMORE! From my first phone call to the completion of service to my vehicle, my time with East Coast Collision (specifically, with Rafi and Peter) could not have more smoothly or more professionally. I did some research prior to contacting ECC about my car and came across review after review praising this company. Sometimes those reviews are accurate, sometimes not. My experience backs up those reviews, and I highly recommend this business.
When I showed up to get an estimate for my car, Rafi greeted me by name, gave me a very favorable timeline, despite the holidays (and they stuck to it), Peter provided an update about my car's status every other day, and the rental company will meet you at ECC when you turn over your car - - they have a great relationship with the folks at Enterprise, so the process is seamless. When I went to pick up my car, it was like new, spotless, and took just a few minutes to finish the paperwork and head out the door. As a side note, since it was during the holiday season, East Coast Collision was collecting donations in their lobby - you would not have believed the piles that people were bringing and ECC was, in turn, passing on to those who needed assistance. Wish more companies did things like that!
Thank you, East Coast Collision, Rafi and Peter. My family has no problem recommending your business and, though we hope not to have to be back, if we do, it's to you guys!”
“CUSTOMER SERVICE: The service was very welcoming and friendly that it made me feel at ease that my car was in good hands. I feel like the staff is a tight-family-knit crew, which can portray good teamwork and communication.
I have a Subaru Crosstrek 2018 (Color: Orange). I got rear-ended pretty bad. The left side bumper was mainly effected that the left side was flapped open and the bumper would rub against the wheel as you would drive. It only took less than a week to get the job done, which is very impressive. They cared to get the car fixed thoroughly and to get it done before Christmas, which they did!
I've had my car back for about a week now and so far so good! I would HIGHLY RECOMMEND this place to anyone around the area. I'm not for sure if they specialize in rear-ends, but they did a pretty good job esp for the year I have and the color.”
“Excellent repair to include timeliness, quality of work and courteous service. I would highly recommend this business.”
“The folks here were excellent and went above and beyond when they repaired our vehicle. Thank you!”
“This shop did an awesome job with my repairs! They communicated with me often regarding what was going on and when they touched based with my insurance carrier, and the repairs were completed ahead of schedule! I recommend working with Juan, he was excellent!”
“I can't say enough great things about this place! A truck hit my parked car at a gas station and the driver's insurance had this shop as one of their recommended repair shops, and I'm glad they did! The damage I had was minor, but the repairs they did looked fantastic! Their service is impeccable....they were able to work with my schedule, get the job done in the time they originally quoted, they detailed my car when it was done (making it look brand new!), and even topped it off with a small bottle of matching paint if i ever had dings in the future. I hope to never have to go to a collision shop again, but if I do, I wouldn't hesitate to have the work done here!”
“My car got rear ended but East Coast collision made it as easy and friendly of a repair as possible. They did an incredible job fixing my bumper and making it look good as new, and they even cleaned the interior of my car! They are such professionals who do excellent work. I would highly recommend them!!”
“This shop did an excellent job with my vehicle repairs. They communicated with me every step of the way regarding replacing my bumper, and even had the repairs done ahead of schedule. I would recommend asking for Juan; he has great customer service! I’d definitely go back!”
“I had scrape damage on my brand new car and was just heartsick about it. I decided to try East Coast Collision after reading the posted customer reviews. I am so glad I came here, and I highly recommend them! They explained the repairs needed, provided an accurate estimate, arranged for a rental car pick up, and then repaired the damage so that my car looks brand new again, both inside and out! Ravi and Peter and their team take great pride in their business. Their work was beautiful, and their customer service was outstanding. Thank you so much!”
“I didn't believe in magic until now.”
“My experience was unbelievable. The owner and staff were very courteous, and efficient. Their workmanship was superb. Thank you East Coast Collision for repairing my car.”
“The staff at this place are respectful, friendly,courteous, professional and on time.This is my third time of choosing them because of these qualities. I will not go anywhere else for my car to be worked on. I will recommend them to all my friends and relatives.”
“Brought my SUV to East Coast through a referral of a friend. I checked Yelp reviews and was convinced to go there.. The staff was very knowledgeable..My estimate was written quickly, everything was explained to me, price - REASONABLE. My car is back in my possession looking fantastic! Cannot say enough good stuff about these guys!”
“I am 65 years old and my first time with a real bad collision. I was a bit worried. I was referred to East Coast Collision by my insurance, also a family friend. Glad I took my car there. Great group of young men. They walked me through the process & kept me informed every step of the way. My car was finished in 4 days looking better than before! Thanks East Coast!”
“My car was done on time and looked great!! Friendly and prompt service. These guys know what they're doing!”
“They did a great job with my Jeep (rear end damage). They worked with my schedule & with my rental company. All I had to do was show up!”
“East Coast Collision is fantastic. I am a huge believer of taking pride in workmanship and their pride is evident in every finished product. They treat you as family, respect your property as if their own and are very conscious of your time. Their attention to detail in every aspect of the "job" is remarkable and their ability to work with the insurance company directly eliminates our stress. I would recommend their services to anyone in need of trustworthy and hassle free body work.”
“I got the best customer experience here. He guys were honest and delivered perfect work on time.”
“5 stars!”
“5 stars!”
“Perfect service!!!!”
“5 stars!”
“5 stars!”
“Very satisfied with quality work after front end was damaged in accident several years ago. Recently required assistance for daughter's car. After left front fender was dislodged and driver's side door didn't close properly. Staff was very accommodating while she waited and got it back in place. Highly recommend East Cost Collision, Alexandria, for the quality workmanship and excellent customer service.”
“4 stars!”
“We have gone to East Coast Collision multiple times over the past decade and have always had top notch service and repair. The first time we went a deer ran into our two day old car and they repaired it like it never happened. We have had our cars run into, keyed, etc. and each time the cars come back looking better than when we left them. The most recent service was done to replace a broken side mirror (Winter '16-'17). We recommend East Coast to all our friends and family and can't say enough about this business. It is hard to imagine having a bad experience here.”
“I very highly recommend East Coast Collision for automotive body repair. The staff is extremely professional and provides tremendous service. My vehicle was repaired quickly and the result was extraordinary. The body work was flawless and the paint job was immaculate. During the repair, the staff made all arrangements to provide me with a rental car and even shuttled me to the rental car provider. I have used other automotive repair shops and none of them even comes close to the service and exceptional work provided by East Coast Collision.”
“Extremely satisfied with the service I received. I have used this shop twice and both times service was great quality, very fast and reasonably priced! They matched the color of the paint perfectly to fix some scratches and dents and second time they changed side view mirror. People are very friendly and professional and explain every piece of work that should be done!
I hope not needing car shop soon, but when I do, I know I have a place to go!”
“I'd absolutely refer anyone I know to these folks. Their work is impeccable. And they are so easy to work with. They take the stress out of the situation and work directly with insurance. 5 stars without a doubt!”
“East Coast Collision did a superb job of fixing the damage to my 2005 Dodge 2500 pick up. The welding, metal work and color match were amazing!! Great team, Great People and Great work!!!!”
“Great paint job, excellent customer service and cleaning of my vehicle inside and out. Thanks East Coast!”
“Getting repair work on your car is always stressful because it's so hard to find a good body shop. Well, I can honestly say that East Coast Collision is one of the best shops around. Not only do they do quality work, but they get it done in a timely manner. This shop has done work on my car, my wife's car, and I even had them do some work on my mother's car. Each and every time the folks at East Coast Collision took care of me and had each vehicle looking like new again. From the initial quote, to coordinating with my insurance company, to taking me to get a rental car, the entire process was stress free. Do yourself a favor and check them out. You won't be disappointed.”
“Very professional, did a great job on my Hot Wheel edition Camaro. Highly Recommend it.”
“I've used East Coast Collision twice...most recently just last week! They are very nice, knowledgeable, and true professionals demonstrating that they take great pride in their skill and the outcome of your repair. I have been more than pleased with the repairs each time. My vehicle had even been detailed inside and out when I picked it up. I would HIGHLY recommend them! Thank you East Coast Collision...you all are amazing!”
“Very professional. They handled my repair quickly and did a great job.”
“Used them several times over the last 8-10 years, but always for an insurance claim. That said, they always do quality work. Paint color is always matched so well you can't see a color difference. They often do some little extra. Last time, they repaired a cracked headlight preventing me from having to spend $300 on a new one. Overall, worth going back to.”
“Extremely professional and very detail oriented. It is very obvious that they take alot of pride in their business; thus provide excellent service. Would highly recommend East Coast Collision for your auto repair needs.”
“East Coast has repaired several of my cars. Very professional, exceptional work. The car was returned like new. Would recommend without reservation.”
“They do great work. They fixed by tailgate handle at reasonable cost.”
“My wife had 2 accidents within 9 days (none her fault). We had both of our cars taken to East Coast Collision and they did an amazing job fixing both of our cars. They took their time to review the damage and made sure everything that needed repairs due to the accidents were addressed and done right. The team there is very friendly, honest, and got our cars fixed on time from when they said they would. Where I hope I never have to get my cars fixed because of an accident, if I do, I'll go back to see them.”
“5 stars!”
“Rafi went above and beyond, hopefully I won't have to use them again in the future (knock on wood) but if I did I wouldn't hesitate.
I explained to Rafi that I needed the car back by mid week on Wednesday. Dropped the car off early on Monday and got the call around noon Wednesday that they had finished and the car was ready for pickup. The car was detailed and they even added some extra touch up paint.
This was a great first experience using an auto body shop and I highly recommend them for all your auto body needs. Your car will be in good hands with amazing customer service. They truly treat your car like it's one of their own.”
“East Coast did an amazing job. Professional, courteous and efficient. Not someone you want to have to visit often, but when needed, these guys are the best! Thanks Peter and team for a job well done.”
“I brought my car here solely based on Yelp reviews. The reviews are legit and so is East Coast Collision. Zero problems with repairs and outstanding customer service from the moment I walked in.
These guys really know their stuff and advised me on insurance options and what insurance would and would not cover. They also offered me a rental and asked if I needed a ride to the nearby metro. I didn't, but it was super nice of them to ask.
My vehicle was returned in perfect shape and earlier than I expected. I hope I never have to use an auto body shop again, but if I do, I will 100% come back here.”
“I was in a fender bender that needed more repair then I thought. I received a referral to contact East Coast Collision, mind you I am a female that knows 0 about cars. I met with Rafi and he not only wrote up an estimate for me, he explained everything that needed to happen in order to fix my car. East Coast Collision was reasonably priced, compassionate, quick, and efficient. I am hoping I will not need future services (crossing fingers) but if anything happens in the future I know where to go, as well as where to tell people to go.”
“**Professional*Stress-free*Quick*Great Results**
My Acura was in the shop to handle two different insurance claims through two different companies. East Coast was extremely professional throughout the entire process and exceeded expectations. The manager inspected the vehicle with me to assess the damage and understand how I wanted things repaired. They fixed and returned my car in 5 business days washed, buffed, and polished. If you have the unfortunate need for body work, give these guys a call!!!!”
“The only bright spots during the past two incidents where my car was hit was dealing with East Coast Collision. They provide excellent customer centered service and will return your car looking better than it did before the "incident." Juan Z. took great care of me this go around. Their team will make the whole process as easy as possible. I am very grateful.”
“We are very pleased about the outcome of the repair of our vehicle. Most important was the outstanding customer service provided to us that matched their experiences in repairs. Thank you and we recommend this repIr shop. Thank you Rafi!”
“We just had close to a $5,000 repair completed at East Coast Collision and it was a great experience. Rafi kept us continually informed, explained everything well, assisted us in working with insurance and even repaired the car sooner than expected. Plus he was extremely nice throughout the process; every employee we encountered there was. The car looks like it's brand new. Bonus that it is located within minutes walking distance to the metro so it's easy to drop off your car. We highly recommend this place and will definitely use them in the future.”
“HUGE shout out to the guys at ECC!!! I had a door replaced there on my 2013 Tacoma and I couldn't have been happier with the level of service, the speed they did the fix and the true professionalism they showed. AWESOME job, and I would, without question, visit these guys again if need be.
THANKS ECC!
Rob”
“This family (brothers) business has been treating me great for many years. I would recommend them to anyone. Always friendly and knowledgeable. Unfortunately I have needed their services many times in the past 12 years and they have never disappointed me.”
“Getting repair work on your car is always stressful because it's so hard to find a good body shop. Well, I can honestly say that East Coast Collision is one of the best shops around. Not only do they do quality work, but they get it done in a timely manner. This shop has done work on my car, my wife's car, and I even had them do some work on my mother's car. Each and every time the folks at East Coast Collision took care of me and had each vehicle looking like new again. From the initial quote, to coordinating with my insurance company, to taking me to get a rental car, the entire process was stress free. Do yourself a favor and check them out. You won't be disappointed.”
“Can't say enough good things about East Coast Collision and Rafi...it was easy to get an appointment, they did all of the necessary repair work on time in addition to: filling my tires, changing a tail light, installing my new license plate, leaving me a bottle of touch up paint, and cleaning my car; it looks fabulous! They also gave me a ride home. Their price was competitive and they were so nice - I highly recommend this shop!”
“Appointment was easy, personnel attentive, knowledgeable and competent. Car front bumper was replaced and looked good as new. Work done on time as promised, and car wash was a bonus. My new go-to place for car repairs (hope I don't need it too often!”
“I really I hope I don't have to see this place again, but my car looks great. My car was repaired exactly within the timeframe they gave me. They even cleaned my car inside and out, so now my car looks better than it did before the accident. I highly recommend this shop.”
“Took in my car for some long overdue love and care on some door dents and a few too many bumper hits. I'm a busy person and appreciate straight talk. Took in my car and explained what needed to be done. They were honest and transparent with their costs, even suggesting that some of the work that I wanted to be done was not worth it. That's when I knew I could trust these guys!! Work got done on time, no surprise charges and looked great!!”
“East Coast Collision has superior customer service and outstanding workmanship! They take the time to thoroughly inspect the car and offer feasible options. These guys know what they are doing and take pride in it. After previously being disappointed by a collision company that our insurance company used, at a neighbor's referral we decided to request East Coast Collision the next go around. Glad we did!!”
“My auto insurance referred me to East Coast Auto Collision Center. Everyone at this auto shop was professional, polite, provided a high level of customer service, cleaned my car after the repairs were completed & it looked great. I would recommend this company.”
“I live in Silver Spring, but took my car here to Alexandria because it was highly recommended. They did a TERRIFIC job - can't tell there was damage at all and paint blending was perfect. NICE guys to work with - pleasant and articulate. Car was cleaned inside and out which I was not expecting - looks as clean as the day I bought it! Good pricing too”
“Great service and great repairs. I have used them many times from major damage to small fender benders and my car alwasy comes out looking as good as new. They really go above and beyond for their customers.”
“My van was in a car accident ,east coast took wonderful care of us. They did the work in a timely maner were very professional. They went above and beyond by picking up our car for repairs do to a handicap issue. They keep in touch the whole time. They defiantly know customer service
The Sciutos”
“I took my car here after I was severely rear ended by a woman texting instead of watching the road. Very professional, updated me throughout the process and seems quite knowledgeable about everything. My car was completed quickly and looks GREAT. Extremely happy with the service and the results. I was referred my a friend who also had a great experience with them. Thanks to the crew at East Coast”
“East Coast Collision brought my old car back to life from a number of issues including (but definitely not limited to): pothole damage, a hackjob by another "shop", and damage from hitting a deer.
The best quality work I've had done to my vehicle, while also being the most affordable. Hard to find that in the automotive repair industry.”
“Excellent service by East Coast Collision! I had a bumper that needed a quick repair and the staff went out of the way to get it done within the time constraint I had set. Even within those time constraints, they did a great job with the paint job and finishing. Not to mention that it was all done for a great price that I thought was very reasonable and cheaper than most places that quoted me. Thanks Peter for all the help...He was friendly, knowledgeable, and all around great to do business with. If I ever need body work done again, I would come back in a heart beat because of him. Thanks for your great work East Coast!”
“5 stars!”
“I was in a fender bender that needed more repair then I thought. I received a referral to contact East Coast Collision, mind you I am a female that knows 0 about cars. I met with Rafi and he not only wrote up an estimate for me, he explained everything that needed to happen in order to fix my car. East Coast Collision was reasonably priced, compassionate, quick, and efficient. I am hoping I will not need future services (crossing fingers) but if anything happens in the future I know where to go, as well as where to tell people to go.”
“Their pride in workmanship is evident in every finished product. Outstanding.”
“Our car was hit by a bus while parked on a street in Old Town Alexandria. We had the car towed to East Coast Collision and they began working on it right away. We were so surprised to get a call less than a week from when the accident occurred saying the car was ready. They did a wonderful job! If we ever need work done again, we will definitely go to East Coast Collision.”
“5 stars!”
“Getting repair work on your car is always stressful because it's so hard to find a good body shop. Well, I can honestly say that East Coast Collision is one of the best shops around. Not only do they do quality work, but they get it done in a timely manner. This shop has done work on my car, my wife's car, and I even had them do some work on my mother's car. Each and every time the folks at East Coast Collision took care of me and had each vehicle looking like new again. From the initial quote, to coordinating with my insurance company, to taking me to get a rental car, the entire process was stress free. Do yourself a favor and check them out. You won't be disappointed.”
“5 stars!”
“5 stars!”
“East Coast repaired my truck after a deer strike, you cannot tell that the strike ever happened.
Thanks Guys your professionalism made a very distressing event go away with no residual reminders.”