AutoBody Alliance Certification Requirements

In order for an automotive collision repair facility to be a Certified Member of the AutoBody Alliance network they must meet the following requirements, as well as agree to the membership terms and conditions of the program.

  • All Certified repair facilities must meet all Local, State, and Federal laws and regulations.
  • Each facility must have General Liability commercial insurance coverage with limits not less than $1 million for each occurrence/combined single limit for property damage, bodily injury and personal injury.
  • Each facility must have Garage Keepers legal liability coverage with limits of not less than $100,000 for each occurrence.
  • Each facility must have an existing membership in at least one other Direct Repair Program.
  • Facility will contact vehicle owners within 24 hours of new assignment.
  • Facility should have convenient customer parking area.
  • Provide accessible restrooms for customer use.
  • Offer clean and comfortable customer reception/waiting area.
  • Each facility will have a paint booth that meets Local, State, and Federal guidelines.
  • Facility will have the capability to recover/recycle R-134A refrigerant.
  • Each facility must have the ability to perform frame repairs with measurements to return vehicle to original manufacturer’s specifications or be able to sublet to a facility that does.
  • Facility will have the ability to perform 4 wheel alignments in-house or thru a sublet provider.
  • The ability to remove and replace electrical and mechanical components in-house or thru a sublet provider.
  • Each facility will be able to service Safety Restraint Systems (SRS) in house or thru a sublet provider.
  • Each facility is required to provide at least five (5) photos of their physical location including: 1. Photo of the building front/signage/logo 2. Lobby/waiting area 3. Parking lot 4. Paint area and 5. Body shop repair area.
  • The facility must provide a written lifetime warranty on all repairs as long as the customer owns the vehicle.
  • Repair facility must obtain customer authorization for all repairs performed, supplements, and final bill.
  • Must be able to provide computerized estimates using database parts and labor operations.
  • Must be able to email, provide digital photos, and upload estimates via the CCC Autoverse portal (CCC One, Mitchell, or ADP Audatex system.
  • Facility will provide shop information to be posted online at for general consumer and insurance company use.
  • Additional shop recommended amenities include: Glass repair/replacement, Mobile estimates, Shuttle service, Pickup and delivery, Towing, Rental options, Paint less dent repair (PDR), and Indoor/outdoor storage.
  • Each facility must pay an annual $315 fee, which allows for marketing of the program, hosting of the application and other costs related to the maintenance of the program.

If accepted, Certified Members will receive a preferred search result listing when consumers search for shops using the online search tool. They will also have the ability to receive electronic dispatches from insurance carriers through the program as well as other useful online tools as they become available.

AutoBody Alliance also uses an algorithm based on population to determine the amount of coverage in a particular geographical area. Repair facilities that qualify may not be added to the program due to existing coverage. In that case those shops would be contacted at the time availability and re-evaluated. No fee is charged to facilities that apply and are not accepted into the program.

Body shops do not need to be certified in order to have their facility listed on the website. Shops that are not certified still show up in consumer search results and have a dedicated online page, but do not have the preferred top listings and cannot take advantage of electronic dispatches from insurance carriers. Take a look at the membership comparison page to see the different levels of participation available through AutoBody Alliance.